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ParentMail brings all your school information together in one simple, convenient application! Whether you have one child or more at multiple schools, from just one account you can manage school communications, top up your child’s dinner money and pay for trips and other items quickly and easily using your smartphone, tablet or computer.

The advantages of ParentMail are: 

  •  Receive messages and school letters via your smartphone, tablet, or computer
  •  See all your messages in one handy, uncluttered feed
  •  Link to other schools or clubs that also use ParentMail
  •  Easily pay for items using your preferred payment method
  •  Authorise attendance for trips and events with no need to return paper forms
  • When due, refunds can be processed quicker and back to the payer's account, with no need to bank cheques
  • Use of ParentMail provides parents with easy access to receipts, a record of student purchases (including meals in the canteen) and letters from school
  • No risk of students losing money

We will inform you about items you need to pay for through ParentMail, and you will be able to pay electronically, using any major credit or debit card and PayPal. You can also pay using cash via your nearest PayPoint retailer. All transactions are secure as all communications with the bank are encrypted, just like purchasing from online retailers.

How to get started with ParentMail

Registering with ParentMail is very easy. As soon as your child is confirmed to be joining us at Queen's Park High School, you will receive a registration email - please sign up as soon as you receive it.

If you have not received a registration email, please check your spam/junk folder. If it is not in there, please contact The Learning Trust Finance Office Email: to make sure we have an up-to-date email address for you.

Please remember that once you have registered, it is important that you keep us updated with your email and mobile numbers so we can make any changes necessary and ensure you do not miss out on important communications.

Forgotten Password?

If you have an account but can’t remember your password, click here and then click on ‘Forgotten your Password?’

Mobile App

Once registered, if you have an Android or Apple smartphone, we would highly recommend you download the ParentMail App for the best user experience. To do this, simply search for 'ParentMail' in your App store.

Cash payments via a PayPoint

The easiest way to pay via ParentMail is electronically using a credit/debit card or PayPal account and we would ask you to use this method, whenever possible. However, we recognise that there may be circumstances which mean you cannot pay electronically so ParentMail does have the facility for you, or the school, to generate a barcode to take to your nearest PayPoint retailer where you can pay in cash.

There are two PayPoint retailers within a few minutes’ walk of the school - Co-op and Vendees Local. Please note that the minimum amount that can be paid in cash at a PayPoint is £5.00. You can purchase items that are less than £5.00 but they will have to be purchased with other ParentMail items so that the total value of your basket is at least £5.00.

Equipment available to order through school 

Queen’s Park High School recommends that your child has the following items that are available for you to order from school via ParentMail:

  • Casio FX83GT-X Scientific Calculator £9.00
  • Oxford School Geometry Set £1.20
  • Headphones £1.00

These items will be available to purchase throughout the year but if you would like the items to be distributed to your child at the start of the Autumn Term, please pay via ParentMail before Friday 19th July 2024. If you have any queries, please contact


The number of lockers in school are limited.  Lockers are available for students to hire at any point during the academic year (subject to availability). The current fee to hire a locker is £5.00 per year and this should be paid via ParentMail.

If you have any queries, please contact:

All lockers will be cleared during the summer holidays, so it is important that they are emptied by students at the end of each academic year. 

Further information or support

For any queries related to ParentMail or paying in cash via a PayPoint, please contact:
The Learning Trust Finance Office

School Payments post Coronavirus 

To minimise the handling and exchanging of cash, a number of adaptations to school life have been made, taking into consideration the safety of students and staff and the practicalities of the school environment. Amongst the changes is the decision that cash will no longer be accepted as payment within school for trips, equipment sales, books, exam fees and other items that are handled by the Finance Team. Although students can now use the cash loader machine for cashless catering, we recommend lunch accounts to be topped up using ParentMail. Any students with a free school meal allowance will still be able to purchase their lunch in the same way as before. 
All payments are now made via ParentMail